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Voice conversion into data packets by using Internet Protocol permits its transmission through the same data network (Internet connection, for example), without having to pay for a specific telephone network. The convertion between voice and data (two different networks integrated into one) account for the first big saving in user costs and phone management.
Originally, quality was a problem for VolP, but it has been greatly improved in recent years, to the point that VolP quality is now similar to that of conventional telephony.