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Companies can optimize resources through the use of the same network for the transmission of data and voice, and improve their productivity with the use of IP Telephony applications.
IP Telephony uses a data network, that can be public as the Internet, which does not require an exclusive dedication to or payment of a specific network for its transmission, as occurs in switched or traditional telephony. This reduces the costs for operators and users.
The integration of VoIP Telephony in web architecture permits user accessibility to telephone service offerings, as PBX hosted on the network (Virtual PBX), with greatly reduced acquisition costs from those offered by traditional telephony.
P Telephony is based on a convergence between voice and data that opens the door to the development of software applications that permit the user to access features of advanced telephony currently inaccessible through traditional telephony. Such features as call filters, voicemail through the email, or the integration with the email manager agenda, are now a reality for any IP Telephony user.
The virtuality of the IP lines makes the obsolescence risk suffered by a company's traditional telephone networks due to lack of functionality or need to enlarge lines or extensions disappear.
Access to telephone service through an Internet access not only reduces traffic costs but also permits the use of a personal line from any point in which an Internet connection exists. For example, from a central station a company can divert its workers' calls where these are located through the Internet and with no additional costs.