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Much has recently being said about convergent networks, alluding to the idea of having all communications, such as voice, data, video, etc., being integrated within the same network. The conversion between voice and data in IP telephony permits the creation of valuable applications for a company, multiplying the uses and benefits that conventional telephone networks have offered until now.
The reduction of communication costs is a common denominator within the benefits of VoIP telephony. IP telephony permits the reduction of costs for calls and for infrastructure. It also permits growth of its material with no obsolescence, productivity improvements, and it creates new features with an added value for the company and its workers.